Gift certificate
I gave DS a gift certificate for skydiving a couple of years ago (cost $300 or so). He didn't use it. He just didn't get around to it and since there was no expiration date on the certificate he...
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I reckon after 3 years a $25 admin fee is pretty fair. They would have just as much of a case to not honour it at all as you would have to argue that you weren't told.
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It's 2 years. I understand from their point of view, but how could the gift certificate recipient have had a clue if it wasn't on their documentation? And yes, I acknowledge some common sense would...
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So are you going skydiving Nat? I'd make your point which is a very reasonable one, ask that it be conveyed to management as a constructive suggestion, and pay the fee.
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Not in a million years Clancy. It's something DS had wanted to do but obviously never got around to it. Personally I'd be happy for a refund and for him never to want/need to escape from a plane.
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It is definitely worth doing if he is keen. I loved my jumps years ago. I am actually thrilled for you both that they are honoring it and see $25 after so long as a minimal fee. Most vouchers have...
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FWIW I rang ACCC to ask about whether I had any rights in this circumstance and I was told that I could have a claim under the 'misleading and deceptive practices' banner. Although their website now...
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